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15, Lorong Datuk Sulaiman 7,
Taman Tun Dr Ismail,
60000, Kuala Lumpur,

Lot C11, Concourse Floor Main Entrance,
Kuala Lumpur Convention Centre, KLCC
50088, Kuala Lumpur, Malaysia.

Tel : +603 7729 6010 / 7010
Fax : +603 7729 9010

email :

Privacy Policy

Protecting your privacy is important to Orange Events Sdn Bhd (OESB). We strive to keep your personal information confidential. By ensuring that you are aware of and understand the OESB Customer Privacy Policy, we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why we collect personal information
OESB collects and uses your personal information to give you superior customer service, to provide you with convenient access to our products and services, and to make a wider range available to you. In addition, we use your personal information to keep you up to date on the latest announcements, updates, special offers, and other information we think you'd like to hear about. This may occasionally include information from other lifestyle companies about products and services that can add value to you. From time to time, we may also use your personal information to contact you to participate in a market research survey, so that we can gauge customer satisfaction and develop better products.

How we collect personal information
We collect information about you in several ways. For example, we might ask for your contact information when you register with us. We collect and store the information you provide in a secure database.

To save you time and make our web services even easier to use, some areas of OESB web site allows you to create a "User ID" using your personal information. The system saves your information and allows you to access certain features such as buy tickets online, download free tickets on promotional basis, etc.

When we disclose personal information
OESB never discloses your personal information other than to keep you updated with the latest announcements, updates, special offers, and other information we think you'd like to hear about.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How we protect your personal information
OESB safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

OESB uses industry-standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Access to your personal information
All personal information about yourself can be assessed and updated through our website via the member's login page. If you have any further enquiries, please contact us at

Collecting other personal information
When you browse our site, you are able to do so anonymously. Generally, we don't collect personal information when you browse - not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, OESB uses "cookie" technology. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

In some of our email to you, we use a "click-through URL." When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click through to help us determine your interest in particular topics and measure the effectiveness of our customer communications.Our company wide commitment to privacy
To make sure your personal information remains confidential, we communicate these privacy guidelines to every OESB employee - to preserve privacy rights on the Internet and in all aspects of electronic commerce.

If we are going to use your personal information differently from that stated at the time of collection, we would try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The OESB Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.